FitTracker · we are here to help
FitTracker Support
We can help with your account, workout synchronization, stories, sign-in, and notifications.
Primary contact
Include your device, app version, time of the problem, and a screenshot without passwords, tokens, or other secrets.
Frequently asked questions
A workout did not sync
Check your internet connection, reopen the app, and wait for the statistics to refresh. Do not send us API keys, passwords, or sign-in codes.
I cannot sign in
Try the same sign-in method used during registration. If you cannot restore access, contact support with the account address or a safe description of the problem.
How do I delete my account?
In the app, open Profile → Profile settings → Delete account. If you cannot sign in, use the account deletion instructions.
How do I report content?
Send the profile name or link, describe the issue, and attach a screenshot. We will review the report and restrict access to the material when necessary.